Health in All Policies (HiAP) in Malaysia: Now More Than Ever

I refer to the statement made by our Deputy Director-General of Health, Datuk Dr Lokman Hakim in the New Strait Times article ‘Multi-agency Effort Needed to Tackle Diseases’ on 18 December 2015.

In the wake of recent national issues that directly affects health such as that of vape, bauxite mining and leptospirosis, the Deputy Health Director-General's comment on the necessity of multi-agency effort to combat diseases came at fitting time. Although the focus of his comments was on leptospirosis, there is a larger and growing national concerns that commends such effort: non-communicable diseases such as diabetes and hypertension (NCDs) is on the rise, infectious diseases such as dengue and leptospirosis is becoming epidemic across the country, health care costs are spiralling up, inequities are growing. On top of that, we face urgent environmental problems that contributes directly to health hazards: the recent haze, bauxite mining in Kuantan, water contamination to name a few.

Lacking the mandate, authority and organizational capacity, the prevention of these issues that require nation-wide interventions are largely beyond the power of Ministry of Health. We as medical doctors can plead for things like lifestyle changes, tough legislation against vaping, high taxation for tobacco, but we cannot re-engineer social and political environments in ways that puts health at its core.

Many developed nations have long recognized the importance of inter-sectoral efforts in tackling diseases and can be traced back to the 1978 World Health Organization (WHO) Alma-Ata declaration that formally acknowledges of the importance of intersectoral action for health. It was later carried forward in the Ottawa Charter for Health Promotion (adopted in Ottawa in 1986), which discussed “healthy public policies” as a key area for health promotion, and gave rise to the concept of “Health in all Policies” (HiAP) in 2006 during the Finnish Presidency of the EU.

The WHO defines HiAP as “an approach to public policies across sectors that systematically takes into account the health implications of decisions, seeks synergies, and avoids harmful health impacts, in order to improve population health and health equity”. An early example is the “North Karelia Project” launched in 1972 aimed to reduce the impact of coronary heart disease in the Finnish region of North Karelia through engaging other sectors such as community organizations, dairy and meat producers, schools to improve community health. The project, which involved the support of the Finnish authorities and the WHO, resulted in significant reductions in cardiovascular disease mortality and has been noted as a successful model for cross-sector collaboration.

Some may argue that we already have elements of HiAP in place, taking an example when the Ministry of Health collaborates with the Ministry of Education to promote health education, dental health and routine immunizations. However, HiAP is more than a collaboration between 2 agencies. HiAP in other countries has moved on to centralize health efforts by establishing councils chaired by the Health Minister, with members from each ministries and agencies that affect health and wellbeing, such as the Ministry of Agriculture, Forestry, Rural and Regional Development, Urban Wellbeing  and Housing, Domestic Trade, and even including the local authorities and city planners to convene at least twice a year to discuss the current national issues that affects health of citizens either directly or indirectly.

Back to our beloved country Malaysia, taking example of issues such as vaping and bauxite mining in which there is still no coherent effort between agencies and ministries to tackle the problem, it is evident that it is high time we adapt HiAP in our approach to become a developed nation by 2020. A developed nation is not only a country that is economically sound, but also a country in which its citizens are physically and mentally healthy, as reflected by its citizens’ life expectancy.

While serving as an intern at the Social Determinants of Health Unit in WHO headquarters in Geneva, I had the chance to be a part of a working group that examines case studies relating to HiAP in developing countries. I have noticed that while HiAP is a new concept to the developing world, many are already approaching the WHO for advise and technical assistance to start implement HiAP in their respective countries. Each countries has their own social, political and economic factors that affects health. What works in one country might not work in another, however I do not see why we shouldn't start by asking for assistance. Health is a core element in people’s well-being and happiness. In the end, policies made in regard of health is not about political, social and economic interests. It is about ensuring that we leave behind a healthier world to live in, for or children and future generations to come.

Laying the Foundation of Social Health Enterprises (SHE) in Developing Countries. Paving a way for Universal Health Coverage?

I have been tinkering around with this concept called “Social Health Enterprise”, finding ways for it to be applied to Hospitals Beyond Boundaries. Social Health Enterprise is actually a new term that has never used it before in literature or research. It just struck me that they always use the term 'social enterprise within health care' in literature and researches, figured it would be too long to write. So for the purpose of brevity, I shall introduce the term “Social Health Enterprise”, in short SHE.

Social Health Enterprise is derived from the concept of Social Enterprise. Many of us are not yet familiar to the basic concept of ‘social enterprise’ itself, so here's me trying my best to put it in simple terms:

Social business / enterprise is a midway between a charity and a business. It is like a charity in terms that it does good and solves a social problem, but it is business-like in which it operates as a business, generating profits from sales of products or service. The unique feature is that all profit cannot be taken as dividends by investors/shareholders, instead it is reinvested in the business, for the improvement and extension of services or used for programs that benefit of the wider community. In his book, Nobel Prize Winner Professor Muhammad Yunus characterizes social business as an enterprise created and designed to address a social problem, and it is a non-loss, non-dividend company, i.e. it is financially self-sustainable. All profits generated by the business are reinvested in the business itself (or used to start other social businesses), with the aim of increasing impact on the community.

Now you may ask why am I alternating between the terms ‘social business’ and ‘social enterprise’? People have long discussions on the use and differences between these terms. I am not going to elaborate on these discussions, but simply put, social business is the brainchild of Professor Muhammad Yunus and the business has to stick to these 7 principles:

1. Business objective will be to overcome poverty, or one or more problems (such as education, health, technology access, and environment) which threaten people and society; not profit maximization

2. Financial and economic sustainability

3. Investors get back their investment amount only. No dividend is given beyond investment money

4. When investment amount is paid back, company profit stays with the company for expansion and improvement

5. Gender sensitive and environmentally conscious

6. Workforce gets market wage with better working conditions

7. ...Do it with joy

I believe that social enterprises are similar, but they hang more loosely around these principles. For the sake of discussion, I stick to Social Business when describing business in relation to Prof Yunus’ endeavor, and social enterprise to describe those businesses in general. Generally, I am referring to the same thing. 

So, when it comes to business and charity in healthcare, I like to ask this question:

“Why is it that you can find thirst-quenching 1 dollar can of Coca-Cola anywhere in the world, but not life-saving 12-cents malaria medicines?

In his book ‘The White Man’s Burden: Why the West’s Efforts to Aid the Rest Have Done So Much Ill and So Little Good’, William Easterly poses a similar question (he used Harry Potter book analogy, not a fan, sorry!) that becomes a central theme in his book. Easterly hails Professor Muhammad Yunus as a ‘searcher’ who can afford to solve these kind of problems by combining innovative entrepreneurship skills to solve a public problem, through his breakthrough idea on microcredit, and later social businesses.

Actually, I have been thinking about this concept of social business within health care since HBB's inception in 2012. I think HBB was born at the right time when social entrepreunership was at its infancy and growing well in Malaysia. Thanks to myHarapan, HBB's mentor organization, I managed to meet Professor Muhammad Yunus the father of social business himself. I met him in South Africa on October 2013, at the back of a stage, at a moment when I was freaking out because it was nearly my turn to talk to more than 1000 audience in the hall. I did not have much time and explained all about HBB to him as brief as I can. I asked him a few things about his theory on social business. I asked him where I can go to learn best about social enterprise. He told me the best place to learn is to go back to the community I am trying to serve and learn from them. Wow, okay that was profound. I was thinking of Stanford or something. That is the beauty of social business. It is innovative and tailors to the community that the best way to learn is to be on the ground. It is not rigid that you have to go and sit in classes all day long.

Professor Muhammad Yunus and I at the backstage during One Young World Summit in South Africa. Seconds before my turn to talk

The hype of social enterprises escalated when Obama came to Malaysia, the first sitting president to do so since 1966, for the fourth Global Entrepreneurship Summit (GES) in Kuala Lumpur. It was then that the Malaysian Global Innovation & Creativity Centre (MaGIC) was first announced, and in the Budget 2014 proposal later that month, Prime Minister Najib Razak announced an RM50-million (US$15.3-million) allocation for it. 

MaGIC's mandate is to encourage innovative start-ups and entrepreneurship in general, however a lot of attention was given to social enterprises as a way to solve community's problems. Unfortunately, health care in social enterprises was quite in the side line. For example, a statement from the Secretary-General of the Treasury at MoF during MaGIC's launch was: 

"MaGIC would be an independent body that will act as a one-stop centre for all kinds of entrepreneurs – not necessarily just high-tech and those related to ICT, but also entrepreneurs dedicated to the services sector, agro-based products, logistics and so on,” 

...And so, health care is part of that ‘so-on’ sector.

Since then I spent a lot of time researching social enterprises in healthcare throughout the years. They are quite a lot actually, and it has been around for quite some time in the developed world. For example, it was being promoted in the UK in 2005 by former NHS Chief Executive Sir Nigel Crisp, followed by statement by the Secretary of State Andrew Lansley declaring a wish to transform the NHS into ‘the largest social enterprise sector in the world’. However, despite from various efforts from the Department of Health, such as Social Enterprise Investment Fund (SEIF) and The Right to Request programme, there is still inadequate evidence to support the effectiveness of social entrepreneurship within healthcare in the UK. One of the main reasons being the UK already has a strong public-funded healthcare provided by the National Health Service (NHS), putting the private healthcare sector, in which social enterprises operates in, considerably smaller and less extensive than its public equivalent. 

Furthermore, many social enterprises are public service mutuals or ‘spin-outs’ from the NHS, which are organisations which have left the public sector (i.e. spun out) but continue to deliver public services. As a result, the responsibility of initiating social enterprises within healthcare in the UK are put to mainly former NHS staffs, clinicians, those who mostly don’t have the courage to start their own social business when they are already comfortable in the NHS. Because of the public’s accustomization to the NHS branding in which the majority of health services in the UK are under, social enterprises also lacks the confidence that the NHS branding provides. 

I believe that social entrepreneurship can play a more effective role in the health care of developing countries, like most countries in Southeast Asia, including Malaysia. This is because, in contrast to developed nations, many developing countries adapt a two-tier health care system where they have a quite seperated public and private funded health care system. Those who could afford purchase additional health care services or receive better quality and faster access thorough the private health care. Those who could not afford will have to go to the public healthcare, which are multiple times more crowded than the private. 

To date, there has been no coherent and strong effort to utilize social enterprise in health care in two-tier health care systems, when in fact, developing countries have a backdrop of public institutions becoming increasingly viewed as inefficient, ineffective and unresponsive, and the private sector becoming more profit-oriented and only caters to those who could afford health care. So there is a huge gap here and there is a need for a health care system that bridges between the two. Even in Malaysia, the private spending for health has overtaken the public spending since 2004. In absence of health financing reform, our health system will likely become increasingly privatized both in funding and service delivery. The public sector has only about 10% of primary care clinics but handle almost 40% of outpatient visits. The public clinics manage larger proportions of chronic diseases as compared to the private sector. We have tried to solve this problem by proposing 1 Care for 1 Malaysia system, but it got a strong opposition from the public, because perhaps it is too big a change to happen in an instant. I think a social health enterprise can be an alternative by bridging the public and private one step at a time, encouraging private practitioners to play a role in public service, and benefiting their business at the same time. 

So here is my definition of Social Health Enterprise (SHE):

A social health enterprise is a healthcare business with an objective to fulfil a public health purpose. It uses market-based mechanisms to operate, but its aim is to solve a community’s health problems. Profits are reinvested for the improvement and extension of services or used for public health programs for the benefit of the wider community.

Inspired by Prof Yunus' 7 Principles of Social Business, I came up with the characteristics of a 'Social Health Enterprise', in which HBB clinic will operate like:

1. Starts as a primary health care facility, with operations guided by a Family Medicine Specialist (FMS) and a Public Health Physician

2. The objective of the healthcare business is to overcome a community’s public health problems; not for profit maximization

3. The health care business attains financial and economic sustainability without depending on continuous donations

4. Profits are reinvested for the improvement and extension of services or used for public health programs for the benefit of the wider community

5. Investors can only get back their investment amount. No dividend is given beyond investment money.

6. Staffs receives monthly salary based on the country’s market wage with increments based on time or performance. No bonuses are given as any surpluses are reinvested

7. Strives to achieve Universal Health Coverage (UHC), by working with other private sectors and the local government.

Now point number 7 is very important as I find it missing from the many social enterprises in health care in developing nations. I find that many social enterprises in healthcare in developing countries too disease-specific. They usually focus on eradicating a single disease, like malaria, HIV, TB, treat cataract, saving children with thalassemias. SHEs must be more than that, it has to provide a social safety net, so that the poor, no matter what disease they have, can afford health care for their disease. This is in line with the concept of Universal Health Care (UHC). 

UHC is defined by the World Health Organization as:

"Ensuring that all people can use the promotive, preventive, curative, rehabilitative and palliative health services they need, of sufficient quality to be effective, while also ensuring that the use of these services does not expose the user to financial hardship"

UHC is firmly based on the WHO constitution of 1948 declaring health a fundamental human right and on the Health for All agenda set by the Alma-Ata declaration in 1978. The DG of the WHO, Dr Margaret Chan went as far as to say: 

"Universal coverage is the single most powerful concept that public health has to offer. It is the best way to cement the health gains made during the previous decade. It operationalizes the highest ethical principles of public health. It is a powerful social equalizer and the ultimate expression of fairness"

My former boss at the WHO in Geneva loves discussing about UHC when I was there, and he gave me an article written by a health economist called David Stuckler, discussing a lot about the three dimensions of UHC. Upon reading his article I was interested in the financing part of UHC. There are many methods to finance UHC, most commonly used are social health insurance, tax-based, single payers, but what interest me the most is: "community based health insurance". I think it best fits what we are trying to do at HBB .

Dr Eugenio and Victoria, former bosses at the WHO

As with everything, theories must be tested and tried, and that is exactly what HBB will be trying to do. For our clinic, we are going to devise a community based health insurance system that works best for vulnerable communities. Since currently we are focusing on maternal and child health, perhaps we will start by insuring pregnant mother and their newborn child against catastrophic healthcare cost in the event that complications arises. Then we can extend to the general population. Step by step, we are going to keep revising the system until it is workable and replicable to other communities at large, until it can be adapted to the whole nation; which is the aim of UHC.

I think this field of SHE can be grown and tried on small communities, and extend from there. I would like to develop further this concept of SHEs and find out its challenges. I would like to spark a discussion on this. For example, if we can get all private practitioners to run SHEs and play a role in public health, what is it that they get other than satisfaction in helping patients who could not afford? The government has to come out with an appealing agreement or incentive, like NHS's 'The Right to Request programme' and their health departments's Social Enterprise Investment Fund (SEIF).

I believe this concept of SHE looks promising can be further developed (if I am not optimist about my own idea, nobody will, right?). Healthcare sector is also a very promising sector for social entrepreneurship because it affects the livelihood of a person directly. I am no expert in health financing and health economics. Maybe if I become one someday I can start publishing papers in journals, or better yet write books about SHEs. But for now I do need your opinions. There might be organizations out there that is doing something similar, and maybe everything I wrote above has already been thought up by another organization. But it doesn't matter and that is the beauty of social businesses. We do not compete with each other because we know that we are all trying to achieve the same objectives. So if you have any feedbacks, comments, suggested case studies, do let me know

Of Personal Love, Professional Passion & Philanthropic Mission

This picture was taken the night after Hospitals Beyond Boundaries launched its first clinic in Cambodia. Seen here is my dear fiance holding my cute little nephew, Imtiyaz while we were having a meeting at a Malaysian restaurant in down town Phnom Penh. I remember it as one of the happiest days of my life as we celebrate the launch of our very first clinic.

Life is beautiful when you have someone to share the most meaningful moments in life with. It is the more beautiful when that someone not only understands your passion for a cause, but even being a part of it. The first time my fiance saw me in person was in 2012. I was a 4th year medical student and during the moment that she saw me, I was drenched in sweat, presenting a research study on the epidemiology of tuberculosis in Kuala Lumpur. I did not notice her at the time as I was nervously focusing on the panel of judges, and we didn't get to talk to each other that day.

Few years down the line, fate intertwined our path and we meet again in Sungai Buloh Hospital where we worked. She showed me a picture of my tuberculosis research presentation she took 2 years ago in her cracked-screen Samsung S2 and asked: "remember this?". At that time I was working in the surgical department, and being too long in the world of blood and flesh inside the operating theatre, the picture brought back the memories of how happy I was working on something I was truly passionate about.


She went on reminding me of my "public-speaking  for a cause" workshops to raise funds for HBB, in which she registered as a participant but in the end had to pull out the last minute because of unscheduled classes. From that moment on, I knew I would want to spend the rest of my life with this girl. Someone who is not just supportive of my work but always reminds me of my life purpose. With her, I didn't have to compartmentalize any of my life's ambitions: personal love, professional passion or philanthropic mission. They all converged into a single goal.

Like my parents and siblings who are all into HBB, she would be a perfect addition to the family. My parents has been very supportive of our relationship, and all of this wouldn't be possible without my loving mother who did all the engagement and wedding arrangements (remember how I thought 'cincin belah rotan' was to be bought in a souvenir shop? She knows her son is hopeless). Getting engaged is only the beginning, there is still a lot to go through and of course, life after marriage is the real challenge. But I believe with the blessing of our families, we will make it through until our marriage next year, insyaAllah

The Best Job In The World - Part II

2 years ago, I unpacked my bags in a tent in the middle of the African savanna, waking up to giraffes, hippos and rhinos in my backyard. I took showers under the blazing sun, and gathered around campfires at night, writing in my journal about what I have discovered so far, with a good cup of coffee by my side, under the shining stars.

Being in the wild, it doesn't matter where I was, in Africa, Cambodia, Indonesia, rural Malaysia, I've always brought along my stethoscope and a first aid kit. I never ran into any misfortunes among my team members having a heart attack or anything, but, just in case. Those times, I feel like I belong.

I wish to become a doctor in these settings, not just treating patients, but being involved in the intricate ecology system that makes or breaks a disease cycle. Identifying mosquitoes, vectors, worms, bacterias, other parasites. Identifying patients affected by these disease, examining them and able to come up with an accurate provisional diagnosis on the spot, being able to treat them. 

Truly, the best feeling is when you see a person suffering from a disease in front of you and having the exact knowledge on how to alleviate that suffering. 

I would also love to have a team that travels around the world to identify disease outbreaks, mapping them on the map using GIS system, doing statistical analysis, or even identifying new infectious disease agents or vectors. Walking up hills over hills for a house visit, walking down rivers to find a source of contamination, and later putting them into research, publishing journals and contribute to the overall knowledge of the medical fraternity.

Too idealistic, I know. There might not be a job opportunity like that in Malaysia, but if there really isn't any, then I wish to create it with HBB. We've already started regular de-worming programs to the rural kids, at least once a year, every time our team comes for mobile clinics. We distribute free anti-helminths to those who often get infested by worms due to poor sanitation and inadequate personal hygiene.

I have been very very busy these past few months with clinical work, especially with the surmounting cases of dengue fever admitted to our wards. I admit for the past few months I haven't been able to attend much to my real passion. But I believe all of this is necessary for the knowledge that I gain on infectious disease. Last week I spoke to my infectious disease specialist and we came up to the topic of my future plans. I told him about my interest in tropical medicine and global health, epidemiology and stuff. His face gleamed with delight and said "You have come to the right place!". He meant being in Hospital Sungai Buloh, the center for infectious disease in Malaysia. He even told me that if there is anything he would do differently in life, he would have gone into the field of epidemiology.

My 2 years compulsory training in hospitals will end early next year, I am thinking of taking a long leave again to focus again on HBB, and with the knowledge I have gained, build our clinic up, growing from strength to strength each day, without the constrain of time, pressure of bosses, peers and colleagues. Purely driven by curiosity, passion and purpose. I will be back soon

Infections and Inequalities

It is true that people who are in the ‘same boat’ understands each other more, I am speaking in terms of patients having the same disease. For the past few weeks I have been working at the infectious disease ward at the National Leprosy Centre. It used to be filled with leprosy patients, it now admits patients with the more common infectious disease of today: those affected with HIV/AIDS. Located near Sungai Buloh Prison, the main prison of Malaysia, it also houses a lot of sick inmates and convicts from the prison. My ward, ward 54 has patients which are mostly HIV positive, and some of them have been there for a long time. Sometimes they are just waiting a place for them to stay when they are discharged from the wards.

I have been observing them for awhile now, and I can say that I have never worked in a ward where patients really care for each other. I had a patient with cerebral toxoplasmosis which damaged his brain function to the extent that he could not control his hands while feeding. Every time food is served, the patient next to him would sit beside, and slowly feed him before taking his own meal. Another day, a patient had vomited on the floor, suffering the side effects from the new HIV drug that we started, and the next thing that happened was the patient next to him ran to the toilet. I thought that he couldn’t stand the awful smell, but instead he came back with a mop and cleaned up the vomit right away.

National Leprosy Centre, Sungai Buloh

Last weekend I was letting another HIV patient home, and I saw him exchanging phone number with the patient in front of him. I kiddingly asked him: “eh, tuka nombor ni sebab nanti nak masuk balik ke?” (exchanging numbers because you want to come back here, do you?). His answer touched me. He actually found out that the other patient had been in the wards for months only because of placement issue: he does not have a place to stay if we let him go. So he took the other patient’s number, because he knows a relative who owns a home for the disabled. Once he is out, he said he will persuade his relative to let the guy stay at that home. He is just worried because of his friend’s HIV status, whether his relative would consider letting him stay.

In the beginning I was afraid to work in a ward full of convicts, prisoners, and drug addicts. But it is only after talking to the patients, knowing their social issues, getting to know them as individuals instead of diseases, that I see another side of them. Not all of them are bad. One convict was running away from the police stealing a hi-fi audio player. When the police snatched him, he accidentally dropped the hi-fi on the police’s foot, and now he is charged with ‘police assault’ that gives him heavier punishment and more years in jail. He regretted his act until today. Even if they were bad in the past, it doesn’t mean that they still are. I see some who was constantly reading the Quran and makes the effort to pray 5 times a day. As I mentioned before, some of them really took care of their friends. We cannot stigmatize these people, who we are to judge them based on the disease that they have? Prophet Muhammad SAW once said:

O people! All of you are the children of Adam. You are like equal wheat grains in a bowl ... No one has any superiority over anyone else, except in religion and heedfulness. In order to consider someone a wicked person, it suffices that he humiliates other people, is mean with money, bad-tempered and exceeds the limits.(Narrated by Abu Hurayrah (r.a.), Ahmad, Abu Dawud, 4/331)

These are the people who are the most vulnerable, the most stigmatized, shunned from the outside community. As a doctor, I swore not to treat these patients any differently than how I treat the others: VIPs and ministers alike. My times in Indonesia and Cambodia has carved a different way of how I approach these diseases. I would not jump at the moment a new drug for HIV, or TB, or malaria has been launched. I would only jump in joy if these drugs could reach the ones most vulnerable to these diseases: the poor, the homeless, the prisoners. I know it takes a lot of effort to ditch the stigma that we have towards these people, especially those affected with HIV, but once you talk to them you will realize that they are no more different than you: with hopes for the future, with families, friends and a job to keep. If we keep stigmatizing others and deny them of adequate treatment, I guess as they slowly feed another friend who are much worse than them, in their eyes, all they can see...is their future self